#BadBosses #leaders #managers
The Peter Principle is alive and well in many companies.
In a nutshell: A person becomes very talented and skilled in a certain area. He is promoted to manage that area. He becomes a terrible boss.
Jeff Vrabel discusses this in an article about bosses in the August 2015 issue of Success magazine.
“Some people are natural-born leaders. Others are cruel, inhuman monsters,” reads a sub-headline over Vrabel’s article.
We’ve come to expect, and Vrabel’s article points out, that those employees who perform well are rewarded by moving up to management. In most organizational structures, that is the only way to move up. But a good engineer, a good technician or a good marketer doesn’t always make a good leader. Too often, the opposite is true.
It’s important here to understand the difference between a manager and a leader. Managing is learned. Leadership tends to be natural.
So what happens? The promoted employee is given a list of procedures, a system, if you will, to learn. So he learns to be a manager. And, he or she isn’t even that good at managing.
“Leadership is personal. There’s no single way of leading, no silver bullet,” Vrabel quotes Deborah Ancona, faculty director of the MIT Leadership Center. “We can’t be perfect at everything. So if you’re someone’s boss, the trick is to find out what you’re really good at and what you need to ramp up on, and getting better at both,” Vrabel quotes Ancona.
As a boss, you could be doing everything YOUR boss is telling you to do, but your staff may still hate you. It’s human nature to like some people better than others. It’s also human nature to give more positive attention to some employees, and more negative attention to others.
When you mix the two traits of human nature, it can sometimes turn toxic. You may have a good employee, but, for some reason, you may not like him or her as well as you like some others. The employee senses that, and feels as if he or she is not being treated fairly. That puts added stress on the good employee, and that could manifest into the loss of that employee, or discord within the organization.
More importantly for the employee, he or she may not advance as far as he or she would like, or is capable of. That, too, could ruin a good career.
Managers have to work at treating everyone underneath them as fairly as they can. Leaders have to lead in their own way, as Ancona put it. It’s great to have high expectations of your staff. But if they don’t see you as having those high expectations of yourself, you won’t get the production or cooperation you want.
Many organizations foster competition among employees, rather than cooperation and teamwork. A good rule of thumb: If you are after the same goals, competition wastes energy. If each person or group in the same organization has different goals, it’s a recipe for disaster.
Have you been, or are you still, being frustrated by bad bosses? Are you feeling stuck under the duress of someone who doesn’t inspire you? You may have to look at developing a way to eventually fire that bad boss. There are many such ways out there for anyone. For one of the best, visit www.bign.com/pbilodeau. Who knows? You could turn into the leader you’ve always wanted, or wanted to be.
The best players almost never make the best coaches. The best employees don’t always make the best leaders. If you run a company, look for ways to reward your good employees without taking them away from what they do best, and most love to do. If you are a good at your job, and love what you do, don’t be afraid to say NO to a job you don’t want, even if it pays more. There are many other ways to add money to your coffers.
Leaders, often quietly, make themselves apparent. For instance, beware the person who wants to take credit for everything. Look for the person who wants to always GIVE credit to someone else.
Peter
Tag Archives: leaders
A LEADER KNOWS WHEN TO FOLLOW
Good leaders follow.
Ask any Army general or Navy admiral. They would not have risen through the military ranks had they not been able to follow orders.
Business coach Andy Bailey, with the firm Petra, talked about leaders who follow in the Oct. 20, 2013, edition of The Tennessean newspaper in Nashville. His column says leaders are empathetic, show vulnerability and grow other leaders.
Unless you are a dictatorial leader, who tries to advance while holding others down, good leaders can’t exist without a great team, Bailey says.
Other leadership experts, like John Maxwell, also talk about vulnerable leaders. In his “5 Levels of Leadership,” Maxwell points out that vulnerability helps make leaders genuine. A good leader doesn’t have to know everything. He has to be able to find the people on his team who know more about a given subject than he does, and allow them to lead in that area.
As we grow as people, we learn that not knowing everything about everything is OK. Did you ever have a neighbor, friend or relative who could rattle off a lot of knowledge about anything and everything? Did you like being around this person? Sometime, you may have had to borrow a cup of sugar from this person, but that turned into an hour or longer conversation. He did most of the talking.
Good leaders are humble. They admit not knowing things, and they admit when they make mistakes. It’s part of the relationship the leader is building with his team.
Remember, too, that one does not necessarily have to have a high position or high authority to be a leader. He just needs to have influence. The difference between power and influence is that influence allows you to get people to do things for you willingly, instead of by force.
Good leaders, as Maxwell points out, have great relationships with each on his team. This relationship is cultivated without having to be “soft,” and unable to make hard decisions.
We’ve all worked for dictatorial leaders at some point. You don’t dare offer suggestions, or talk about any difficulties in getting a job done with that person. He doesn’t listen, and doesn’t care how difficult things are for you. He has no empathy. He’s working for his own success, and is using you to get what he wants.
Today’s leaders engage in the messy process of developing people, as Maxwell points out. Developing good relations with people is a deliberative process. First, the leader has to be likeable, though he doesn’t expect EVERYONE to like him. For some, becoming likeable is a messy process. For others, it comes naturally.
A wise person once said that people don’t care how much you know, until they know how much you care (about them). Good leaders care about their people first. The other things usually fall into place once that happens.
Want to be a good, empathetic leader but don’t have a team? Visit www.bign.com/pbilodeau and learn how to find, and build, a great team. You may not know who will be on your team ultimately, but if you follow the leadership guidelines that Bailey, Maxwell and others espouse, you’ll have a great time building your team, and growing as a person yourself.
Peter
SERVANT LEADERS
It’s normal for a pope to re-enact the scene of Jesus washing the feet of those he serves.
Pope Francis took a different tack this year during Holy Week. He washed the feet of inmates.
The new pope is going out of his way to show humility.
He is shunning the trappings of Vatican life, i.e. gold crosses and riding in the “Pope mobile.”
He is showing servant leadership in a big way, just as Christ did in his time.
More of today’s leaders need to SERVE those they lead. They need to have the three main ingredients to good leadership: humility, integrity and generosity.
They don’t necessarily have to wash the feet of those who work with them. But their goals should be in line with the goals of those they lead. Anyone can give orders. Anyone can tell someone else that they don’t like something they did. But if they can’t HELP the person achieve what is necessary for THAT PERSON’S success, they just become people with power over others.
Power and leadership are not the same. Leaders may know what power they have, but rarely, if ever, exercise it. They feel their job is to help people realize their own potential. They believe their goals should not be self-centered, for they know their success will occur if they just help others succeed.
Leaders also know the difference between authority and influence. One’s authority can influence others, but others just feel compelled to follow. When one has influence, others WILLINGLY follow him and his advice. True leaders lead by example, not by order.
REAL LEADERS DON’T COMMAND RESPECT
The pope is not just a religious leader. He is the equivalent of a head of state. Pope Francis prefers to be recognized as the archbishop of Rome, not as a “head of state.” He believes his job is to serve the poorest of the poor, not have the poor serve him.
One need not be a Catholic to admire the shining example the new pope is showing not only to the public in general, but also to other leaders. Those who aspire to be leaders need to look at his example, not the example of those whose goals are self-centered.
True respect is never commanded. One should never expect respect. One must always do things that earn respect. Of course, one must carry on whether or not he gets respect from everyone. There will always be people who will never respect you. But true leaders set a path of service, without regard of self, or popular opinion. They work to help others. Then, as the world goes, good things come to them.
Leadership is attitude. True leaders may have aspired to be such, but, once in the position, never presume reward. They create self-reward by helping others. Deeds rule. Words – inspiring words – are just a tool.
If you aspire to leadership, ask yourself whether you want to be more like Pope Francis, or more like, say, a corporate titan consumed only by his own bottom line. Are you happiest when helping others, or when others are helping you, while under your duress?
If you aspire to be a servant leader, yet don’t know how best to go about it, visit www.bign.com/pbilodeau. That may provide the vehicle that will help you help the most people in the biggest way.
Of course, leadership is daily action. Are you doing all that you do sincerely, thinking of others first? If not, try it. You may find it refreshingly rewarding. When others around you succeed, you will succeed too. The more you help them, the more they will succeed. The more they succeed, the more rewards will come your way.
Peter
LEADERS WITH A CONSCIENCE
We think of leaders as people who like to give orders.
We think of leaders as people we need to look up to.
We also think of leaders as people who make things happen.
We don’t normally think of leaders who have a conscience. It seems we were all taught to have a conscience, but somehow when people get into leadership posts, they become more about themselves than others.
Mayor Julian Castro of San Antonio, Texas, brought this to light when he said that for good change to happen, “you need folks in the boardroom who have consciences, and people in the streets who can picket at the right time.”
Castro was quoted in a March 2013 column by Washington Post columnist E.J. Dionne.
As long as leaders won’t change, change is not likely to happen. Yet, in today’s world, change is not only the operative word, it’s the way of life. To paraphrase Darren Hardy, publisher of Success magazine, the change that took 100 years to happen up to now will happen in a much shorter time frame.
It’s happening so fast that it’s difficult to keep up with.
It will take leaders – and others – to make it happen. The old-style leader who got where he wanted, then fought to keep the status quo, no matter how anyone else was affected, will have to change. The new breed of leader will be concerned with others first. He will want to give and serve.
You see, if he gives and serves, he will get plenty. One never knows who the next innovator is. It could be someone right under a leader’s organization. To allow that person to excel to the best of his ability is a sign of true leadership. If a leader provides the right atmosphere for innovation and success for others, those innovators will likely forever be aligned to him.
LEADERS RELISH HAVING MORE SUCCESSFUL PEOPLE UNDER THEM
The new leaders will aspire to have good, innovative and successful people with him, and will want to reward them accordingly. The new breed of leader relishes having people even more successful than he in his organization.
He will want to serve and help those people to the best of his ability. He will give them all the credit for their accomplishments. He will create an atmosphere in which the best innovators can flourish and thrive.
Are you a new breed of leader? Do you want people like you in your organization? Do you want to build such an organization? You don’t have to be in a company. You don’t have to shell out big bucks for a franchise. You just have to be willing to look at one of the many opportunities that are out there for the entrepreneur.
For one of the best such opportunities, visit www.bign.com/pbilodeau . The potential for any leader is huge. All you have to do is find a few people like you that want to join with you. You help them succeed. They help you in return. And those who introduced you to the idea will help you, help them.
There’s no greater win-win than people helping people be successful, and have a great time doing it. No boss-worker hierarchy. No one person giving orders to the other. No one person succeeding, off the backs of others. People helping people succeed.
Mayor Castro has it right that we need leaders with conscience. But, more than that, we need leaders who WANT others to succeed, and will help them to do it. We want leaders who don’t just graciously allow their workers to be photographed with them. We want leaders who are honored to be photographed with those they are trying to help.
Peter