#BelieveInYourself #Sales #Success
It’s no secret that the secret to good sales is believing in oneself.
Tom Black, a sales consultant, wrote in an Oct. 18, 2015, column in The Tennessean newspaper in Nashville, that successful people in all professions, especially sales, begin with a basic belief that they can achieve success.
OK, many of us think we are good at something. A few of us think we are not good at anything. Another few believe we are good at everything. Consultants, using their considerable ability to persuade, tell others that all they have to do is believe in themselves.
Black boils it down to three steps: write down one’s beliefs and read them regularly; surround oneself with those who believe in him; thirdly, tell someone important to him what he believes he will become.
These are simple concepts on their face, so why isn’t everyone successful? Why don’t we all believe in ourselves?
The simple answer is that, in the process of creating belief in ourselves, our beliefs change. A setback here, a mistake there, can, and often does, modify strong beliefs in ourselves.
As we proceed to surround ourselves with people who believe in us, we run across naysayers, competitors (those who would succeed because we have failed) and well-meaning folks who tend to prick a pinhole in our balloons and deflate our beliefs.
We want to stay strong in our beliefs. But even when we know that what we have, and what we can achieve, is all good, a comment here, a sidetrack there and failures to act bring setbacks. Even successful people have setbacks and run into people who trash their beliefs. The difference among them is that they don’t let circumstances alter their beliefs.
They press on, even when it’s difficult to do so. Their eyes, and their minds, are always on the prize, and they have the ability to ignore, or do away with, everything else.
It takes a strong mind, not just a smart one, to do that. Perhaps you know people in your field who are not as good as you at what you do, but are more successful. The contrary can also be true: those in your field whom you may hold in high esteem may not be as successful as you.
If you want to be a successful person, and believe you have the strength of mind to do so, but still may be looking for the best way to channel that strength, visit www.bign.com/pbilodeau. You’ll see stories of strong-minded people who, as Black suggests, found other strong-minded people who believed in them, to put around them. They are not waiting for other shoes to drop. Nor are they planning to give up when setbacks arise. For them, the prize is just too good not to go for.
There are many reasons out there to be concerned for your well-being. They are well-publicized. You can pay attention to them, or choose not to. You can see the world for what is, and believe the sky will fall, or you can see the world – and yourself – for what can be, and rise above the “circumstances.”
Yes, there are choices here. You can ask people around you what they would do if they were you, or you can ask yourself what YOU would do for you. Choose wisely.
Peter
Author Archives: pbilodeau01
SHAKESPEARE: IS HE NECESSARY TODAY?
#Shakespeare #Education #Literature #Drama
Many of us have read something William Shakespeare has written.
Some love him. Some hate him. Certainly, though his language is pure, it’s not always easy to understand. We certainly don’t talk like that in daily conversation.
For many of us, he was required reading at some point in our education. Today, however, a debate is raging over not only whether he is relevant to today’s world, but whether, in the name of diversity, he’s just another dead white guy.
Ben Boychuk and Joel Mathis had this very debate in a column they wrote together. It was published in the June 21, 2015, edition of the News Sentinel of Knoxville, Tenn.
Boychuck is associate editor of the Manhattan Institute’s City Journal. Mathis is associate editor of Philadelphia Magazine.
In Boychuk’s view, if a teacher can’t make violence, murder, insanity, greed, witchcraft, betrayal and other elements of Shakespeare come alive in the classroom, he or she is probably in the wrong job. Some of us, when studying Shakespeare or performing in one of his plays, could hurdle what language barrier there was – his old-time English and modern English.
Mathis, however, had the benefit of translation pages when he studied Shakespeare in school. Were it not for those, he says, he may not have survived that course.
“There’s a WORLD of really exciting literature out there that better speaks to the needs of my very ethnically diverse and wonderfully curious, modern-day students,” says Dana Dusbiber, a teacher at Luther Burbank High School in Sacramento, Calif. She told in a Washington Post column that she hates teaching Shakespeare.
Boychuk and Mathis refer to her column in their column.
If any student’s education is devoid of Shakespeare, how would they know that centuries ago, people actually talked and wrote that way.
On the other hand, many of today’s students have English as a second language. Do they need literature whose English is a bit more basic, to better master their second language?
The Boychuk-Mathis column points out that plays are best seen performed than read. Very few other playwrights get the attention in school that Shakespeare does. Perhaps that’s because Shakespeare is special, and, as the column points out, many of the phrases used today originated with Shakespeare, i.e. “there’s the rub,” it’s Greek to me,” to thine own self be true.”
No matter how one feels about what and how we teach kids, it’s clear that kids need a well-rounded education. They need to learn the niceties as well as the evils of today’s and yesterday’s world.
They need to be able to communicate clearly, to talk so as to be universally understood, to sell themselves to a prospective employer or client. A smattering of Shakespeare can teach them a good bit of how the language was formed and modernized.
Also, they need to develop a great image of themselves. How do you feel about yourself? Are you still looking for who you really are, or are you having to change things up to thrive in today’s world. If so, visit www.bign.com/pbilodeau. Many of those whom you will see may, or may not, be Shakespeare fans, but they’ve certainly learned that their curiosity has paid great dividends.
Studying the Bard may be hard, but he has many lessons to teach.
Peter
SETBACKS WILL COME, BUT THEY SHOULD NEVER DEFEAT YOU
#setbacks #OvercomingAdversity #LoseTheVictimMentality
Life is going your way. Suddenly, a setback – an injury, death, business disaster etc.
“It’s not whether you get knocked down; it’s whether you get back up,” says legendary football coach Vince Lombardi.
Andy Bailey, lead entrepreneur coach with the firm Petra, quoted Lombardi in an Oct. 11, 2015, column he wrote for The Tennessean newspaper in Nashville.
“A setback defines your company or career only if you let it keep you from trying to move forward, “Bailey writes.
In other words, no matter how well things may be going now, setbacks will come. Perhaps you will lose a job. Perhaps your biggest client bolts. Perhaps the one person you relied on the most in life dies.
They all hurt, but they shouldn’t kill you. You can recover from almost anything if you want to. You just have to use the inner strength to move on.
Bailey suggests three things: lose the victim mentality, recalibrate and do the hard work.
Let’s discuss each of those. Do you know anyone who can’t escape “woe is me?” A setback will send them right into a tailspin. They will blame everyone and everything for ruining their lives. They will believe they were meant to have something bad happen to them.
They are the victims. However, good, strong people are NEVER victims. They believe when bad things happen, they can, and will, overcome them. It may take them a bit longer to achieve what they want, but no matter. They know to press on, and they do.
Maybe you’ve done something wrong in your great life plan. Presuming you can figure out what it is, you fix it and move on. Most strong people can determine what they should have done differently, and recalibrate, or adjust.
Of course, these same, strong people know about hard work and do it. They look at problems as fixable, as long as they are willing to do what it takes.
It’s not just working hard. Some very hard-working people lose their jobs every day. Sometimes it means finding something different to work hard at.
If you are someone who has worked hard, and suddenly have what you’ve worked so hard for disappears, there are many ways to recalibrate, or adjust. You don’t have to be a victim. If your job disappears, there are many ways to make money that have nothing to do with a traditional job. For one of the best, visit www.bign.com/pbilodeau. Oh, you’ll still have to work hard, but you may find life more fun and more lucrative.
It doesn’t necessarily take a village to overcome a setback. But an individual could create a village to get him past what was holding him back. Let not your circumstances define you. If things go badly, turn them around. Anyone can do it, if you have the motivation.
Another tip: hang with people who encourage you, rather than those who discourage you. Sometimes, when one combines bad circumstances with pessimistic people, the mixture is toxic to one’s psyche.
As motivational speaker, author and leadership expert John Maxwell has said, one will not necessarily be a great singer just because he believes he can. He has to have some God-given talent to get him there. But, for many other things, you can achieve what you believe.
Follow Bailey’s advice: don’t be a victim, recalibrate if necessary and do the hard work. No matter what you are trying to achieve, don’t let setbacks squash you.
Peter
CONTENTMENT VS. HAPPINESS: GO FROM FORMER TO LATTER
#happiness #contentment #HappinessIsCreated
Most of us would probably say we are happy with the way things are for us.
Some, of course, would say they live one crisis after another. These folks may never see happiness, perhaps because they don’t pursue it. They wait for it to come to them.
But let’s talk about the former group.
Pose this question to yourself: are you HAPPY with the way things are for you, or are you CONTENT with the way things are for you?
Though it’s truly a blessing to be alive, let’s not talk about those who are just happy to be standing upright, or those happy to be on the right side of the dirt.
Let’s focus on those who say they are happy with their lives as a whole. If you are HAPPY with your life, you ALWAYS wear a smile. You have no worries about anything. The sky is never falling. Tomorrow will always be better than today.
If you don’t look at life this way, but feel that, when you balance your ups and downs, that life is OK, you are merely content. If you say to yourself, “I’d really like that, but I’ll settle for this,” you are merely content. If you look forward to your good days, but have occasional bad days, you are merely content.
So let’s take this premise a step further. Once you determine whether you are HAPPY, rather than merely CONTENT, what do you do next if you discover that what you thought was happiness was just contentment?
Chances are there are steps you can take to change your status. It’s not just a mood change, or putting on a façade of happiness. It’s a life change.
Ask yourself whether you are governed by your circumstances, or whether you are governing your circumstances. If it’s the former, what do you do to change to the latter?
To borrow from the song Dusty Springfield made famous, wishing, hoping and praying alone aren’t going to give you what you want.
You have to determine what you want that will make you truly happy. You certainly can live with contentment for a time, but you have to really aim toward happiness. Once you aim toward it, you have to pursue it relentlessly and continuously. That, for some, is the hard part.
You see, contentment may be good enough once some of us realize what it takes to achieve true happiness.
For others, they have the determination to achieve happiness, but need the vehicle that will get them there. If you are one of those, visit www.bign.com/pbilodeau. It’s one of many, and indeed one of the best, vehicles for those who not only know what they want to go from content to happy, but also want to take others on the same journey.
Going from content to happy may not always be easy. However, for some, it could be a simple adjustment in the way one leads a life or uses his time.
For those happy to be content, perhaps now, at least, you may understand the difference between contentment and happiness.
For those who want true happiness, find out what that is for you and do what you need to do. It seems simple, but, for some, it’s very hard.
Remember: happiness is not given. It is created.
Peter
HAVE TO MOVE FOR A JOB? THINK LONG AND HARD
#JobRelocation #RelocateForAJob #WhereTheJobsAre
So there is no job for you where you live.
What goes into your decision to move where the work is, or stay where you are?
Susan Ricker of Careerbuilder.com discussed this in an article Sept. 13, 2015, in The Tennessean newspaper in Nashville.
The article quotes Jodi Chavez, senior vice president at recruitment and staffing firm Accounting Principals, as saying that relocation is common in certain professions – usually those jobs that require travel as part of the work. (Read: high-level jobs).
But even if the employer pays the cost of moving, one could be moved from a relatively low-cost area to a higher-cost area. The salary change, presuming there is one, has to compensate for that. If it doesn’t, that should provide some food for thought.
There are many perks, the article states, to some locations vs. others. Certain cities, like San Francisco and New York, provide a wide range of potential off-the-job activities. They are also among the more expensive places to live.
But let’s step back a moment and presume that you are just out of a job. Either you’ve been laid off, your job has gone away or you are being “retired” before you want to be. There is no benefactor to help with moving expenses.
But, there is, or at least could be, a job waiting for you as long as you move to a certain location.
What do you do?
Let’s say you are in a tough housing market now. You could rent your current house, move to your new location and let your previous house be financially productive for you. There are significant headaches to being a landlord, even if you hire a property manager to deal with day-to-day tasks. You’ll find there’s a difference between renting a house that was your home, and renting a house that you had bought specifically for that purpose.
The tenants may not know, or care, that the house they are renting used to be your home, and may not take care of it as you had.
If you are moving to a place at which the cost of living is considerably less than it is at your current location, you might make money simply by moving.
If you don’t want to rent your current house, the benefit you may get from the lower cost of living at your new location may mitigate having to sell your current house quickly, perhaps getting less than you believe it is worth.
Of course, there are emotional attachments to where you live – friends, family, off-work activities etc. But, if you have to work, and there is no work where you want to be, sometimes difficult decisions have to be made.
Another thought: what if there were other ways to put money in your pocket besides having a job? There are many such vehicles. For one of the best, visit www.bign.com/pbilodeau. What if you, and your friends, family etc., could help each other succeed, without having to move?
Still, moving, whether you are being relocated, or are relocating yourself, is a difficult decision. If you ever face it, here’s hoping that your employer is helping you as best he can. If not, think long and hard about all the advantages, and disadvantages, of moving and act according to your best interests.
Peter
HOW DOES CHANGE GO DOWN WHERE YOU WORK?
“If you want to go fast, go alone. If you want to go far, go together.” African proverb
#change #workplaces #innovation
The workplace can be cruel.
It can also be awesome.
Are you the type that is eager to go to work? Perhaps you are the type that isn’t eager for the commute, or some other extraneous issues, but are happy to be at work once you arrive.
Perhaps you are there for the paycheck only. Paychecks are very nice, but you spend lots of your life earning it, so it would be best to find something good, other than a paycheck, at your workplace.
Your attitude toward work may be a reflection of the management where you work. Is the culture one of collaboration, competition or coercion?
Bob Nelson, author of “1501 Ways to Reward Employees” has followed up that work with “Companies Don’t Succeed, People Do.”
The book is a primer on how to create a work atmosphere at which people feel valued, have power, autonomy and are allowed – actually encouraged — to innovate.
Does this describe where you work? Some employers are old school. They believe a successful organization in one in which employees compete with each other, fear failure and feel almost enslaved by what is probably a measly paycheck.
The newer organizations, the ones Nelson praises, have cultures that think outside that old-school box. They offer employees creative time to find better ways to do things. In turn, the employees work well with each other, find teams in which members have complementary skills and have departments that work together, not compete for credit or blame.
Management in these new organizations are constantly looking for ways to reward collaborative behavior, instead of finding ways to punish.
In organizations like the ones described in Nelson’s book, there are very few levels of employees. Those who work there seldom need permission to do something beneficial. Those who work there have a common goal, understand that goal and do what THEY feel they need to do to best carry out the goal.
In these organizations, change is easier to accomplish because the employees have a clear understanding of the need for change, and do what they must to make it happen.
In old-school organizations, change is difficult because there are too many layers of employees. Some of those employees get hurt as a result of the change, making it even more difficult.
If you work in an old-school organization, and need a way to get out — probably before you are asked to go – visit www.bign.com/pbilodeau. You’ll see a fresh organization in which people are rewarded for helping others succeed.
Some organizations and some managers are resistant to change. They fear empowering employees because it will hurt THEM – not the employees. For those organizations, when change has to come, there is anguish, anxiousness and real fear of loss. Good people often pay a steep price for that change.
If you believe change is coming where you work, and you fear it will not be for the better for you, take charge. Find that Plan B before you have to. There are many good ones out there, for those who want more control in their lives.
If you work in one of those flat, dynamic organizations, be thankful. However, change could still come up to bite you, so have your Plan B ready to go.
Peter
SO WHY ARE YOU HERE?
#FindYourPurpose #StopProcrastinating #JustDoIt
How do I stop procrastinating?
How do I gain more confidence in myself?
How can I reduce my fears and anxiety?
These are questions Gregg Steinberg gets from people struggling with their careers.
Steinberg, a professor of human performance at Austin Peay State University in Tennessee, says there are no easy answers to those questions. The best answer, though, is to fill your life with purpose.
Steinberg discussed his strategy for doing that in a column Aug. 16, 2015, in The Tennessean newspaper of Nashville.
His three-step strategy includes thinking of a time in your life in which you had a meaningful impact upon another person’s life. Then, think of words that represent that situation for you. For example, if you successfully mentored a younger colleague, your words might be, “be the teacher,” Steinberg writes.
When you are feeling de-motivated and burned out, you need to say the words and visualize the situation in which you created success, Steinberg says.
It’s easy to put things off. It’s easy to think that you CAN’T do something. It’s easy to be AFRAID to do something.
Most motivational experts advise people to create urgency in their lives. In other words, do what you need to do TODAY to make your lives better tomorrow. Once you begin the path to success, it will be easier to keep going. Sprinters and other racers have to wait for the gun to go off to start running. Pretend the starting gun has just gone off in your head. That will help you conquer procrastination.
The motivational experts often tell you to “do it afraid.” It’s OK to be afraid to do what you need to do, but do it anyway. Putting it off won’t make the fear go away, so do it now, and do it afraid.
You also can reduce your fears by acknowledging any successes. You complete a project, make a sale etc., so celebrate. Take yourself out to dinner – and take your favorite person(s) with you. Celebrating alone is no fun.
As you feel successes, your fears decline. Once you “did it afraid” a few times, you become less and less fearful or anxious.
Once you discover what you want, and learn what to do to get it, don’t wait. As the Nike slogan says, Just Do It! Chances are, whatever you want to accomplish will be done over time. You don’t necessarily get one shot. Even the sprinter who loses a race gets to race again. So, if you do what you need to do immediately, and not find success, chances are you’ll have other opportunities to find success. You just have to know what you are seeking is good for you, and for others, and stay committed to it. It will become, as Steinberg says, your purpose.
If you have the need to change your life, and have the ambition to do it, but are unsure which path to take, visit www.bign.com/pbilodeau. That path has proved successful for many who were once in your shoes.
So the best advice is to find your purpose, create some urgency to moving toward it, do what you need to do, even if you are afraid, then celebrate your successes along the way.
To wallow is hollow. To pursue is cool. Pursue your purpose.
Peter
SUCCESS A MATTER OF CHOICE
#Success #ChooseSuccess #SuccessIsStateOfMind
Many of us look at people we deem successful and believe we cannot be like them.
Either we believe our circumstances are holding us down, or we believe we are not as smart as successful people are, or that luck is not on our side.
Rory Vaden, co-founder of Southwest Consulting, spoke to one of the most successful people he knows, Spencer Hays, founder of Tom James fine clothing and executive chairman of The Southwestern Co. Vaden discussed that conversation in a column in the June 28, 2015, edition of The Tennessean newspaper in Nashville.
According to Vaden, Hays believes that success is simply a choice. It’s the choice to do whatever it takes – or not – to be successful.
To most of us, that’s a very simplistic answer. We all would choose success over failure. But it’s not a matter of wanting success in the abstract. It’s a matter of defining success in one’s own mind, and going out and getting it.
In other words, make up your mind to be successful and do what you need to do.
Vaden said the idea of making up one’s mind to be successful was the one thing that Hays said that struck him in his conversation.
It appears to many that making up one’s mind to be successful is very difficult. How many people do you know start something and give up without finishing it, especially when things got tough? These people wanted to be successful at the beginning, but later discovered that what they had to do to get there was not worth the effort or the sacrifice.
An idea has to travel from one’s head, to one’s heart, to one’s gut. When one finds what he wants to do, he does what he needs to do to accomplish it, no matter what happens.
Another scenario: how many people do you know who had a goal, but listened to those who told him he could never accomplish it? The naysayers believe they mean well, and some actually do. But the successful person believes more in what he wants to achieve than he does others’ opinions of him or his goal.
We can certainly find people who might tell the person who lost a job that it was his own fault. Most of us have circumstances we can’t control. Those are not important. What’s important is how we respond when those circumstances hit.
We can complain, and convince ourselves that the world is against us. Or, we can look for something that will give us the motivation we need to conquer our circumstances.
A third scenario: a person has the motivation, work ethic and has made up his mind to be successful. He just needs a vehicle to help him find success. If you are one of those, visit www.bign.com/pbilodeau. It’s one of many, and one of the best, such vehicles for personal success and for helping others find success.
Choosing success is not like choosing from a restaurant menu. You can’t just say you want something and someone else is going to bring it to you. Choosing success is choosing to do what you need to do, regardless of whom or what surrounds you. It’s about believing in your goal, and pursuing it above all other things – except perhaps faith, family and friends.
It’s having faith in what you know is good, regardless of what others think. If you choose success, you’ve chosen wisely.
Peter
FINANCIERS BEHAVING BADLY, AND OTHER CONCERNS
#MenBehavingBadly #financiers #WallStreet
The book, “Straight to Hell,” by John LeFevre, describes the drunkenness and debauchery of financiers working in Citigroup’s Hong Kong office.
Regardless of what you think about those who work on Wall Street, and whether you believe that personal behavior may not affect professional behavior, this book might give you pause.
It was reviewed by Philip Delves Broughton in the July 21, 2015, edition of The Wall Street Journal.
It describes leud play and solicitation of prostitutes by those to whom we may entrust our wealth. Hopefully, they are not spending the money their clients entrust with them for their fun and games, but they probably make enough to afford such entertainment. It appears, from Delves Broughton’s review, that these guys’ maturity did not correspond with their wealth.
The deeper question Delves Broughton poses about the culture of financiers working away from home is whether deviant personal behavior and professional behavior are connected, and whether men behaving badly matters. Broughton says his hunch is that bankers are not so different from other male business tribes when on maneuvers. “They simply have the cash to do more of the nasty stuff,” writes Delves Broughton, author, most recently, of “The Art of the Sale: Learning From the Masters About the Business of Life.”
Let’s forget, for a moment, the nasty specifics of what these guys were doing. Let’s instead extrapolate the behavior(s) of your employer(s) toward you.
Let’s presume, too, that your employer is not getting too personal with you, i.e. sexual harassment. There are ways to deal with that that may be too complicated to address here.
Let’s take an example of your employer heading home for the evening, leaving you alone with tons of work on your desk, and knowing you won’t be able to go home at a reasonable hour.
Let’s also consider the example of your employer telling you that you cannot have the vacation time you want, or need, because you are too badly needed at that time. Yet, he never loses out on the vacation he wants.
Your employer is enjoying the gobs more money he’s making than you, while you are forced to put your life on hold for him.
Certainly, in this day and age, if you have a job that you need, you are fortunate. But how long can it go on? Will you one day walk in and be told your job is gone, after all the sacrifices you have made?
How would you feel if you worked for one of the men described in LeFevre’s book, and he came to you one day and told you, you were being laid off, despite your good behavior?
If you are feeling as if your current situation is not giving you the life you want, visit www.bign.com/pbilodeau. There, you may see the pure happiness, joy and prosperity to be found, simply by helping others succeed – a whole different milieu from the one LeFevre’s book describes.
Delves Broughton’s speculation about how businessmen behave when no one, but them and their friends, is looking, perhaps is true. But there are certainly good, kind, ethical and very professional business people out there, who would be a pleasure to work for.
They would never make you stay late when they weren’t, or deprive you of a vacation while they took theirs. But even good situations don’t always last. It might be best to plan now for the day when the goodness, or necessary evil, of a job disappears. You may even get to exit on your own terms.
Peter
BE NICE WHEN YOU TRAVEL
#travel #rudetravelers #customerservice
It’s been said that one catches more flies with honey than vinegar.
Christopher Elliottt, editor at large for National Geographic Traveler, goes a step further. When you travel, customer service people will go out of their way to give you what you want, and more, if you are nice. If you are rude to them, they will actually go out of their way to make sure you are not accommodated.
Elliott discussed this in a Sept. 21, 2015, column in USA Today.
And it’s not only the service providers that could work against the rude person. Fellow travelers will hope rude behavior doesn’t produce the desired results.
Let’s examine this. Certainly, when we travel, we spend a lot of money. We’ve worked hard to get the time off. We pay dearly for transportation, accommodations, food, drink and activities. We have a certain level of expectation for what we pay.
When something doesn’t go right, it’s perfectly normal to be upset. However, when you think of all the steps it may take to put a trip together, sometimes things don’t go as smoothly as you would like.
Most service people want to please you. But you have to want to please yourself, too, and getting angry at the service person, who is doing his or her best to make your trip as enjoyable as possible, ruins your good time. Handle the distress calmly. Your trip will be better for it. As Elliott advises, pack your hammers.
Put yourself in the service professional’s shoes. Don’t you think he or she won’t want to help you if you are rude to them? They may show calmness and restraint with a rude customer, but deep down, they don’t want you to get what you are demanding. On the other hand, if the customer is nice, especially when something goes wrong, they will not only want to rectify the problem quickly, they will want to give you something extra for your patience.
Have you ever eaten at a restaurant at which a diner was making a scene over some part of his meal? Have you ever stood in line behind some unhappy person, and the argument is holding you up?
It’s best to begin the trip thinking that some glitch will occur, and, when and if it does, tell yourself to deal with it with good humor. Elliott says it will pay off for you in terms of service, and you won’t waste all that valuable energy being rude. The service providers and fellow travelers will thank you in many ways.
Another hint: if you are traveling with small children, take them to restaurants that can best accommodate them. If you want a quiet, adult dinner, get a baby sitter. Your fellow diners will thank you.
So travel. Have fun. Make the trip what you set out for it to be: as relaxing as possible.
Don’t have the money to travel much, and want to? Visit www.bign.com/pbilodeau. You’ll find some people who have made their travel, and other dreams, come true.
Not only should you pack your manners when you travel, you should wear your smile at all times. You’ll have a better time and your servers will give you more.
Peter