#gifts #giving #receiving #reciprocation #leaders
France gave the U.S. The Statue of Liberty.
In an Etsy ad, Americans are perplexed that they now have to give France a return gift.
They decide to give France a cheese board, because of the French love of cheese.
A cheeseboard does not compare to the Statue of Liberty, but the ad indicates the French were thrilled with the reciprocation.
The ad raises an interesting point: do you feel the need to reciprocate when given a gift? Or, do you give gifts expecting some reciprocation?
If you expect reciprocation, do you see yourself as a giving person?
First, good leaders give. They don’t expect to get anything back, but they usually do, in one form or another.
Others are simply transactional. They are the proverbial reciprocal back-scratchers. They would not dream of scratching anyone’s back if their backs were not scratched in return.
Most of us, though, understand that it is better to give than receive. We give because it’s the right thing to do. We expect nothing in return, though we may get something – even if it is just personal satisfaction – back for what we give.
There is joy in giving. If you are in business, you want your customers to feel that you have given them much more than they paid for.
You can do that without it costing you. You can do that by just being pleasant to deal with, showing empathy to your customers’ needs or making them feel good about the transaction they are undertaking.
You can also do that by helping them use your product or service to maximum effect.
For example, if you sell tools in a hardware store, you can show them how they might build or repair whatever they need the tool(s) for.
For some, it takes effort to be nice or cordial. For others, it comes naturally. You don’t necessarily have to be everyone’s best friend, but you can make everyone feel that you are.
That way, they will want to patronize your business again and again.
You may want them to feel you are giving them a gift without expecting something in return, yet, their return is to keep patronizing you.
Good leaders, and good businesspeople, give and get. They never take. The act of taking means that those being taken lose, while the taker wins.
The act of giving means the giver expects nothing in return. The receiver wins. The giver wins, too, in some way.
So, if you give a gift, expect the receiver not to have to immediately reciprocate. Undoubtedly, he or she will reciprocate in due time, in some fashion.
Giving a gift does not have to be a transaction, though it can often turn into one.
Peter