#HardSkills #SoftSkills #JobSkills #LearnedBehavior #ChangingWorkplaces
The hard-skill needs in the workforce change constantly.
But, it seems, the so-called “soft” skills stay consistent and are always needed.
Gwen Moran addressed this in an article for Fast Company published October 27, 2020, and republished by Firefox online July 4, 2022.
Here are the six skills Moran says will be desired by companies in a post-pandemic workforce: self-direction, digital capabilities, empathy, communication management, adaptability and motivational skills.
With perhaps the exception of digital capabilities, all of the traits listed are considered “soft” skills.
Because they are “soft” skills, they can come naturally to people, or they can be learned or acquired by almost everyone.
Some people may have to work harder at acquiring them, if they don’t come naturally.
Self-direction has always been an asset. Employers like people they don’t have to micro-manage. They prefer people who understand the job and, to borrow from Nike, Just Do It!
Chances are, if you are the type who always needs direction from your boss, you may not last too long in the job. Of course, there are bosses who insist on micro-managing. Perhaps, if you naturally have, or have learned, self-direction, you would not be a good fit under such a boss.
The digital requirements are constantly changing in the workplace. Employers want someone who is digitally competent and able to learn new computer skills quickly.
Empathy involves, as Moran puts it, understanding “the challenges other employees and organizations are facing and help management” adapt. Some workers have a tendency to resent change, particularly if the employee is adversely affected. As a worker, you may not embrace every change deep inside, but you need to have the sense to work with it on the outside.
Communication management simply involves not only being careful what you say, how you say it and when you say it, it also, as Moran writes, means being comfortable with all communication platforms, like videoconferencing, e-mail etc. Many people are now working remotely, and, if you are one of them, letting your employer know what you are doing is critical.
Adaptability goes along with empathy. Workplace changes come quickly in these modern days. They don’t necessarily evolve over time. You need to react positively and quickly as those changes come.
Motivational skills involve interaction with others. You may not buy in 100 percent to everything that’s happening, but you need – particularly if you manage others – to be able to motivate others to get with the program.
Good managers don’t rule with an iron fist. They get others to WANT to do what’s needed. That may involve finding out how others think, and how best to get them to respond to the task at hand.
In past decades, “soft” skills were undervalued. It was more important for a person to know how to do a particular job and take orders from above. Today, as change comes more quickly to the workplace, it’s more important for workers not just to have the hard skills, but also the soft ones.
Adaptable companies are less a top-down operation and more a collaborative one. You have to fit in, or you have to make yourself fit in. That’s doesn’t mean you can’t suggest ways to make things better. And, if you really can’t make yourself fit, you may need to go out on your own or find a better workplace.
Peter